Perpule: Helping Retail Businesses Provide Seamless Shopping Experience

CIO Vendor Today’s tech-savvy customers who are rapidly getting used to e-commerce sites are looking for more digitized and seamless shopping experiences from offline retailers as well. However, unlike in the case of e-commerce businesses which are completely built on the technology, adoption of digital technologies in the offline retail segment is comparatively low for various reasons which include inadequate knowledge about the scope of technology implementation, lack of viable technology solutions to address unique retail business problems, risk averse nature of offline retailers, etc. This is where Perpule, a Bangalore based fin-tech start-up comes into picture helping offline retail businesses harness the potential of technology and improve their ROI.

Integrated POS Billing System
Incepted in 2016, Perpule is a joint venture of three personalities- Abhinav Pathak, Saketh BSV and Yogesh G who came together with a vision to provide best offline retail shopping experience. The company offers a wide range of mobile and web based customizable solutions to Apparels stores, Grocery stores, Food Courts, Shopping Malls, Cafeterias, etc., helping them provide seamless shopping experiences to their customers. “Retail industry in India is maintaining a steady growth despite the signs of economic slowdown in the country. Almost half our clientele is expanding their stores every year, capitalizing on the advantages of technologies such as increased efficiency, better control, improved customer satisfaction, better ROI, etc. So, we are very optimistic about the future of retail and fin-tech in India and across the globe,” says Abhinav Pathak, CEO, Perpule. UltraPOS, a flag-ship product from Purpule is a cloudbased cutting-edge point of sale billing solution. This solution which works in both offline and online modes enables retail business owners to provide customers hassle-free experience to the customers. Some of the worthwhile features of the UltraPOS solution that is compatible with web and mobile platforms include endto-end store management, data analytics & insights, auto replenishment automated reconciliations, digitized invoices, secure multiple payments options, third-party integrations, omni-channel ordering, etc. The solution helps to save over 70 percent of the retail space, minimize 80 percent of POS Cap-Ex, reduce 50 percent of droppings in the cart and remove 95 percent of the paper work.

Apart from POS billing solution, Perpule also provides self-checkout, self-ordering and cafeteria solutions. Perpule CAFETERIA, a solution precisely
designed for food courts in corporate campuses and malls helps to improve efficiency in the food operations and takes care of food quality control and hygiene levels. “By digitizing the entire operations in the food courts, our solution helps vendors minimize their human workforce. It also helps the corporate better understand the food habits of their people and maintain food quality,” explains Abhinav about their technology solution for the cafeterias. Perpule’s self-checkout solutions are currently deployed in more than 30 stores across the country, enabling retail business owners to minimize the queues and improve customer experience.


Almost half our clientele is expanding their stores every year, capitalizing on the advantages of technologies such as increased efficiency, better control, improved customer satisfaction, better ROI, etc. So, we are very optimistic about the future of retail and fin-tech in India and across the globe


Currently, the company is providing solutions to retail businesses such as Big Bazaar, HyperCity, Heritage, Brand Factory, More Mega Store, Future Group, etc. across India and South East Asia. Moving ahead, the company is planning to expand its customer base across the globe by enhancing their products with specific focus on UltraPOS solution.

Driving Revenues For The Future Group
Perpule is providing solutions to the Future Group, one of the biggest retail players in the country, helping them increase customer satisfaction and minimize operational costs by eliminating the need for cashiers. This not only enables them to reduce human workforce but also reduces longstanding queues in the stores. “We have been working with Perpule for over a year now, and we are really happy with what we have achieved as a result of this partnership with Perpule. Their next-generation UltraPOS platform was built with the right focus to support the growing needs of modern retail and we see it being adopted across our brands. We are happy to be a part of their journey in building next-generation retail together,” testifies Vivek Biyani, Director, Future Group about Perpule’s UltraPOS, an omni-channel retail solution, explaining about their association with Perpule.